WPHelpDesk 1.2.12

We are happy to announce the release of a WPHelpDesk version 1.2.12, which includes the following changes: Email Templates were renamed to Email Notifications. Saved Replies were renamed to Response Templates to provide more clarity about their functionality. Fixed issue … Read More

WPHelpDesk 1.2.11 & Deprecation of Public Tickets List shortcode

We are happy to announce the release of a WPHelpDesk version 1.2.11, which includes a few new features and bug fixes. WPHelpDesk 1.2.11 The new version of WPHelpDesk includes the following changes. Custom fields can now be marked as mandatory … Read More

Ninja Forms Integration, WPHelpDesk 1.2.10, & Inbox 1.0.3

We are happy to announce the release of a new add-on which integrates WPHelpDesk with Ninja Forms, as well as new versions for WPHelpDesk and its Inbox add-on. Ninja Forms Integration With the new Ninja Forms add-on, you can integrate … Read More

WPHelpDesk 1.2.9 – Client Portal

We are happy to announce the release of WPHelpDesk version 1.2.9, which includes: a new Client Portal; control over the availability of the Public Tickets List shortcode; and a bug fix that affected tickets with lengthy messages. Please read the … Read More

WPHelpDesk 1.2.8, Inbox 1.0.2, Easy Digital Downloads 1.0.1, & WooCommerce 1.0.1

We are happy to announce the release of a new version for all of our plugins, which include new features and multiple bug fixes. The new versions are: WPHelpDesk 1.2.8 Inbox 1.0.2 Easy Digital Downloads 1.0.1 WooCommerce 1.0.1 Important note … Read More

WPHelpDesk has been acquired

Hello, we are excited to announce that in January 2018, AppSpring acquired WPHelpDesk from Greg Winiarski and the team at Simpliko. First, let us introduce ourselves and tell you about our plans for WPHelpDesk. AppSpring is a UK based company … Read More

WPHelpDesk 1.2.7 – Ticket Analytics

We are happy to announce WPHelpDesk 1.2.7 with some basic ticket analytics functionality. The new update should be visible in your wp-admin dashboard within 24 hours. If it isn’t, go to wp-admin / Dashboard / Updates and click “Check Again” … Read More

WPHelpDesk 1.2.6 – Previous Customer Tickets

We are happy to announce that today we are releasing WPHelpDesk 1.2.6, the latest update should soon be visible in your wp-admin panel, and you will be able to download it using automatic updates. Aside from few minor bug fixes … Read More

WPHelpDesk 1.2.5 and Inbox 1.0.1

Today we released updates for both WPHelpDesk and WPHelpDesk Inbox, due to large amount of work this are small updates with tiny fixes and small improvments only, but we are soon planning an update with some amazing features. What was … Read More

WPHelpDesk 1.2.4 – Responsive wp-admin and after reply actions

WPHelpDesk 1.2.4 was just released and you should be now able to download it using automatic updates, or directly from client panel. This version has two major updates and a couple of bug fixes and tiny tweaks, lets start with … Read More