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WPHelpDesk 1.2.6 – Previous Customer Tickets

We are happy to announce that today we are releasing WPHelpDesk 1.2.6, the latest update should soon be visible in your wp-admin panel, and you will be able to download it using automatic updates. Aside from few minor bug fixes and improvements, there are two bigger changes. Previous User Tickets – when replying to a

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WPHelpDesk 1.2.5 and Inbox 1.0.1

Today we released updates for both WPHelpDesk and WPHelpDesk Inbox, due to large amount of work this are small updates with tiny fixes and small improvments only, but we are soon planning an update with some amazing features. What was changed in WPHelpDesk? FEATURE: communication with updates server will now be handled via secure SSL

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WPHelpDesk 1.2.4 – Responsive wp-admin and after reply actions

WPHelpDesk 1.2.4 was just released and you should be now able to download it using automatic updates, or directly from client panel. This version has two major updates and a couple of bug fixes and tiny tweaks, lets start with major changes. Responsive wp-admin panel Until now WPHD had responsive design in the frontend templates,

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WPHelpDesk 1.2.2

WPHelpDesk 1.2.2 was just released and you should see it soon in automatic updates section, it includes mainly some small bug fixes and changes in the UI. The main change you might like is additional “Last Message” column on tickets list it allows to quickly figure out who sent the last message in the thread,

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WPHelpDesk 1.2.1 and change in pricing structure

We just released version 1.2.1, this version contains automatic updates, you no longer need to update the plugin manually (actually if you want to upgrade to 1.2.1 then this is the last update you need to do manually to be precise). There are also a few other updates we’ve added: FEATURE Agents replies in the

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Version 1.2.0 (Public Tickets) Released

We just finished testing and now releasing version 1.2, which was announced earlier last week. The main update is ability to create Public Tickets, basically aside of receiving and replying to tickets via email only, now you can create public (or private) support forum using only WPHelpDesk. From our experience public support forums do not

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