Customer and Press Reviews

What our customers are saying

Coach Randy Pipes, purpose-2-profit.com
Coach Randy Pipes, purpose-2-profit.com

I’ve tested quite a few Support Systems for my online business and I like the functionality of WPHelpdesk best.

What really separates this company from the rest, however is their customer support.

They stayed on an issue I was having like they were working on their own business. They were polite, prompt, efficient and effective. Their level of communication was unparalleled.

I am very impressed and grateful for their high level of product integrity and highly recommend them.

Mark Zahra, WPMayor.com
Mark Zahra, WPMayor.com

For the features it offers and the great service it can offer, WPHelpDesk certainly seems like one of the easiest plugins to setup for your business if you’ve got a customer support staff. However, besides being quick and easy to setup, it’s also very effective.

All your support tickets are very manageable from directly within your WordPress site’s dashboard, and the advanced search capability makes it easy to locate previous tickets that you might need to refer to. The actual setup and configuration of the plugin before you get going is also made simpler for you to ensure a smooth transition to this new system.

Oliver Dale, WPLift.com
Oliver Dale, WPLift.com

WPHelpDesk is extremely easy to setup and use, it integrates easily with your existing site – simply creating two pages and adding shortcodes.

The interface uses the standard WordPress UI so your support agents will be familiar with it.

The saved replies feature will be extremely useful! If you are looking for solid help desk solution for your site then check it out.