WordPress HelpDesk Plugin
WordPress support ticketing system done right
Effortless Ticket Replies
With emailing efficiency that rivals Gmail, replying to tickets and viewing all information relevant to a ticket takes no more than a few clicks.
Seamless Wordpress Integration
WPHD is packaged as a plugin. Just download, install, and active, and you’ll be set to run customer service right from the familiar WordPress dashboard.
Advanced Searching & Filtering
Always find messages you are looking for, WPHelpDesk allows to search whole tickets or to do a narrow search by: subject, from, to or body.
Email configuration is dead simple for both outgoing and incoming mails. Interchange support agents assigned and customize the email format on the same page.
Why you'll love WPHelpDesk
Use your favorite contact form
What’s your favorite contact form plugin? Gravity Forms? Contact Form 7? WPHelpDesk integrates with them all.
Convert comments into tickets
Got a comment on a blog post comment requesting support? Convert the comment into a ticket in a single click.
Work with your team
WPHD will inform you about email drafts from other agents, or if a specific agent is already busy with a ticket you’re viewing.
Never lose your work again! All drafts are autosaved every 30 seconds. Come back to an unfinished ticket whenever you want.
Powerful hooks & filters
Custom actions are executable on messages and tickets with special hooks and filters before they’re saved to the database.
Support that cares
If you ever have a problem with WPHD (which is very unlikely), shoot over an email and we’ll answer in 24 hours or less.