What's your favorite contact form plugin? Gravity Forms? Contact Form 7? WPHelpDesk integrates with them all.
WPHD will inform you about email drafts from other agents, or if a specific agent is already busy with a ticket you're viewing.
Custom actions are executable on messages and tickets with special hooks and filters before they're saved to the database.
Got a comment on a blog post comment requesting support? Convert the comment into a ticket in a single click.
Never lose your work again! All drafts are autosaved every 30 seconds. Come back to an unfinished ticket whenever you want.
If you ever have a problem with WPHD (which is very unlikely), shoot over an email and we'll answer in 24 hours or less.
Go check to the pricing options or check out our online demo for a first-hand tour