We are happy to announce the release of a WPHelpDesk version 1.2.12, which includes the following changes:
- Email Templates were renamed to Email Notifications.
- Saved Replies were renamed to Response Templates to provide more clarity about their functionality.
- Fixed issue with mandatory custom fields preventing agents from replying to existing tickets in some cases.
Users with an active license will receive a notification to receive the update via WordPress Plugins page; alternatively, you can download it from your account page.