Features: Admin

Effortless Ticket Replies

WPHD is packaged as a plugin. Just download, install, and active, and you’ll be set to run customer service right from the familiar WordPress dashboard.

Advanced Searching and Filtering

WPHD is packaged as a plugin. Just download, install, and active, and you’ll be set to run customer service right from the familiar WordPress dashboard.

Custom Fields

Customize your help desk by adding dropdown or text custom fields, using simple custom fields editor in wp-admin panel. The new fields can be visible only to administrator or to anyone. This will allow you to collect from users exactly the data you need.

Canned Responses

It happens that sometimes you receive the same question over and over again. WPHD helps dealing with it by allowing each Agent to create pubic or private canned replies. With just few clicks you can put them in message.

Straightforward Configuration

WPHD is packaged as a plugin. Just download, install, and active, and you’ll be set to run customer service right from the familiar WordPress dashboard.